At Trend2Grab, our privacy policy outlines how we collect, use, and safeguard your personal information when you visit trend2grab.com or shop our global marketplace. We are committed to clear Data Protection practices and to being transparent about how your information is handled.

1. Data Collection

When you interact with Trend2Grab, we may collect information you provide directly and information collected automatically.

  • Personal Identifiable Information (PII): Name, email, phone number, and shipping address for order processing and delivery.

  • Payment Information: Billing details securely handled by trusted third-party gateways; we do not store sensitive financial data.

  • Usage Data: Non-personal data such as IP address, browser type, device info, and pages visited to improve functionality.

2. Cookie Policy and Tracking

Cookies and similar technologies help personalize your experience, remember preferences, and analyze traffic. Where available, you can review or adjust cookie settings through your browser controls.

3. How We Use Your Information

We use collected information to process and fulfill orders, provide customer support, send order updates, improve site usability, and help prevent fraud. We may also use data to share relevant communications about your order or promotions, where permitted. Our goal is to support data protection while delivering a smoother experience across our website and customer service channels.

4. Data Sharing

We do not sell your personal data. Data sharing is limited to the parties that help us operate our business and serve your order.

  • Logistics partners: For order delivery.

  • Secure payment processors: To complete transactions safely.

  • Service providers: To help with website operation and customer support.

  • Legal authorities: When required by law or to protect rights and safety.

When we share information for these purposes, we expect appropriate handling of your data.

5. User Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete your personal data. You can also use your browser settings to manage cookies and other tracking tools.

For privacy inquiries or to exercise your user rights, please contact us via our Contact Us page.

6. Changes to This Privacy Policy

Trend2Grab may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will appear when applicable. We encourage you to review this page periodically and to read our Terms and Conditions for additional information about using our website.

By continuing to use our website, you acknowledge that you have read and understood this privacy policy.